Returns & Shipping

7. Returns, Exchanges & Refunds
7.1 Orders placed through Trivashion may be fulfilled through third-party retail platforms including Shoptiques.

7.2 Shipping timelines, processing times, and delivery methods are determined by the fulfillment platform at the time of purchase. Customers will receive shipping confirmation ad tracking details following the purchase. Trivashion is not responsible for shipping delays caused by carries, or third party fulfillment providers.

7.3 All sales are considered final, no exceptions. Exchanges may be accepted within a reasonable time after we receive and inspect the returned items. Shipping fees and any customs duties or taxes may be non-refundable, except where required by law.

Trivashion ("Trivashion", "we", "our", "us") is an online fashion store offering apparel, accessories, and related products to customers. References to "you" or "your" mean any user, visitor, or customer accessing our website or purchasing from us.

2. Eligibility & Account Registration
2.1 To purchase products from Trivashion you must be at least 18 years old, or the age of legal majority in your jurisdiction, and capable of entering into a binding contract.

2.2 When you create an account, you agree to provide accurate, current, and complete information, and to keep that information up to date. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.

2.3 We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion if we believe these Terms have been violated or if we suspect fraudulent or inappropriate activity.

3. Products, Pricing & Availability
3.1 We make every effort to display our products, colors, and details as accurately as possible. However, we do not warrant that your device's display of any color or detail will be accurate, and minor variations may occur.

3.2 All prices are shown in the currency indicated on the website and are inclusive or exclusive of taxes as specified at checkout. Shipping costs and any applicable taxes or duties will be calculated and displayed before you place your order.

3.3 Product availability is not guaranteed. We may limit the quantities of products we offer, change descriptions or pricing, or discontinue products at any time without prior notice.

4. Orders & Contract Formation
4.1 By placing an order on Trivashion, you are making an offer to purchase products in accordance with these Terms. We may, at our discretion, accept or reject your offer.

4.2 After you place an order, you will receive an order confirmation email acknowledging receipt of your order. This email does not constitute acceptance of your order. Acceptance occurs when we dispatch the products and send you a shipping confirmation email.

4.3 We reserve the right to cancel or refuse any order for reasons including but not limited to: product unavailability, errors in product or pricing information, suspected fraud, or problems identified by our payment processing systems. If your order is cancelled, we will notify you and provide a refund where payment has already been taken.

5. Payment
5.1 We accept the payment methods displayed at checkout. By providing payment information, you represent and warrant that you are authorized to use the chosen payment method and that the information you provide is accurate and complete.

5.2 Payment is due at the time you place your order. Your order will not be shipped until payment has been successfully processed. In some cases, your bank or payment provider may place a temporary authorization hold on your account.

6. Shipping, Delivery & Risk of Loss
6.1 Estimated delivery times and shipping fees are provided at checkout and may vary depending on your location, shipping method, and carrier. These estimates are for guidance only and are not guaranteed delivery dates.

6.2 Risk of loss and title for products pass to you upon delivery to the shipping address you provide or upon collection from a designated pick-up point, as applicable.

6.3 You are responsible for providing a complete and accurate delivery address. We are not liable for delays or failures in delivery arising from incorrect or incomplete address details provided by you.
. User Conduct & Acceptable Use
8.1 You agree not to use the Trivashion website or services for any unlawful or prohibited purpose. You must not attempt to gain unauthorized access to any part of the website, other accounts, or any networks or systems connected to the website.

8.2 You must not use our website to transmit any harmful code, including viruses, malware, or other technologically harmful material, or to engage in any activity that interferes with or disrupts the operation of the website or the experience of other users.

9. Intellectual Property
9.1 All content on the Trivashion website, including text, graphics, logos, images, product photographs, videos, icons, and software, is owned by or licensed to Trivashion and is protected by intellectual property laws and treaties worldwide.

9.2 You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the website for your personal, non-commercial use only. You may not copy, reproduce, modify, distribute, display, sell, or create derivative works from any content on the website without our prior written consent.

10. Third-Party Links & Services
10.1 Our website may contain links to third-party websites or services that are not owned or controlled by Trivashion. These links are provided for your convenience only and do not imply endorsement of the linked sites or their operators.

10.2 We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You access such websites at your own risk and should review their terms and policies carefully.

11. Disclaimer of Warranties
11.1 To the fullest extent permitted by law, the Trivashion website and all products and services provided through it are offered "as is" and "as available", without any warranties of any kind, whether express, implied, or statutory, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non‑infringement.

12. Limitation of Liability
12.1 To the maximum extent permitted by applicable law, Trivashion and its directors, employees, partners, and agents shall not be liable for any indirect, incidental, consequential, special, or punitive damages, or any loss of profits or revenues, arising out of or in connection with your use of the website, products, or services, even if we have been advised of the possibility of such damages.

12.2 In all cases, our total aggregate liability arising out of or in connection with your use of the website or purchase of products shall be limited to the amount you paid to us for the relevant order giving rise to the claim, unless a different limitation is required by applicable law.

13. Indemnification
13.1 You agree to indemnify, defend, and hold harmless Trivashion and its affiliates, directors, employees, and agents from and against any and all claims, damages, liabilities, losses, costs, and expenses (including reasonable legal fees) arising out of or related to your use of the website or services, your breach of these Terms, or your violation of any law or third‑party right
Privacy & Data Protection
14.1 We collect, use, and protect your personal information in accordance with our Privacy Policy, which forms part of these Terms. By using our website or placing an order, you consent to our processing of your personal data as described in our Privacy Policy.

15. Changes to These Terms
15.1 We may update or modify these Terms from time to time. The updated version will be indicated by a revised "Last updated" date at the top of this page and will be effective as soon as it is posted, unless otherwise stated. Your continued use of the website after changes are posted constitutes your acceptance of the revised Terms.

16. Governing Law & Jurisdiction
16.1 These Terms and any disputes or claims arising out of or in connection with them, or their subject matter or formation (including non‑contractual disputes or claims), shall be governed by and construed in accordance with the laws applicable in the jurisdiction where Trivashion is established, without giving effect to any conflict of law principles.

16.2 You agree that the courts located in that jurisdiction shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms or their subject matter.

17. Contact Us
If you have any questions about these Terms & Conditions, your order, or our products, you can contact Trivashion using the details provided on our Contact page or via the support channels indicated on the website.

This Privacy Policy describes how Trivashion ("Trivashion", "we", "us", or "our") collects, uses, discloses, and protects your information when you visit our website, use our services, or otherwise interact with us.

By accessing or using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this policy, please discontinue use of our website and services.

1. Information We Collect
We collect different types of information in order to provide and improve our products and services, operate our website, and support your shopping experience with Trivashion.

1.1 Personal information you provide to us
We may collect personal information that you voluntarily provide when you:

Create an account or update your profile
Place an order or request a refund
Subscribe to newsletters or marketing communications
Participate in promotions, surveys, or events
Contact us for support or customer service
This personal information may include your name, email address, phone number, billing and shipping address, payment information (processed by our payment providers), account credentials, and any other information you choose to provide.

1.2 Information collected automatically
When you visit our website, we automatically collect certain information about your device and interaction with our site, including:

Device and browser information (such as IP address, browser type, operating system)
Usage data (such as pages viewed, time spent on pages, links clicked)
Referring URLs and the pages you visited before and after our website
Approximate location information derived from your IP address
1.3 Cookies and similar technologies
We use cookies, web beacons, and similar tracking technologies to enable site functionality, remember your preferences, analyze site performance, and support marketing efforts. You can control cookies through your browser settings; however, disabling cookies may affect the functionality of certain features of our website.

2. How We Use Your Information
We use the information we collect for the following purposes:

To process and fulfill your orders, payments, returns, and exchanges
To create and manage your account and maintain your purchase history
To communicate with you about your orders, account, and customer service requests
To send you marketing and promotional communications (where permitted by law)
To personalize your experience and show you content and offers tailored to your interests
To maintain, operate, and improve our website, products, and services
To detect, prevent, and address fraud, security issues, and misuse of our services
To comply with legal obligations and enforce our terms and policies
3. How We Share Your Information
We do not sell your personal information. We may share your information with:

Service providers and business partners who perform services on our behalf (such as payment processors, shipping carriers, analytics providers, email service providers, and marketing platforms)
Professional advisors, such as lawyers, auditors, and insurers, where necessary in the course of the services they provide to us
Law enforcement, government authorities, or other third parties when we believe disclosure is required by applicable law, regulation, legal process, or to protect the rights, property, or safety of Trivashion, our customers, or others
Successors or acquirers in the event of a merger, acquisition, reorganization, sale of assets, or similar transaction involving all or part of our business
We may also share aggregated or de-identified information that does not reasonably identify you, for example to help us analyze usage patterns or improve our services.

4. Your Choices and Rights
Depending on where you live, you may have certain rights regarding your personal information. Subject to applicable law, these may include the right to:

Access the personal information we hold about you
Request correction or update of inaccurate or incomplete information
Request deletion of your personal information, subject to certain exceptions
Object to or restrict the processing of your personal information
Opt out of receiving marketing communications from us
Withdraw any consent you have previously given, without affecting the lawfulness of processing before withdrawal
To exercise these rights, please contact us using the contact details provided at the end of this policy. We may need to verify your identity before responding to your request. We will respond to your request within the time period required by applicable law.

5. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized access, disclosure, or use. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention
We retain your personal information for as long as reasonably necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will take steps to delete, anonymize, or securely store it in accordance with applicable laws and our internal policies.

7. Children's Privacy
Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information as soon as possible. If you believe that a child under 13 has provided us with personal information, please contact us using the details provided below.

8. International Transfers
Trivashion is based in the United States. If you access our website or services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our service providers are located. These countries may have data protection laws that are different from those in your country. We take steps to ensure that appropriate safeguards are in place to protect your personal information in accordance with this Privacy Policy and applicable law.

9. Third-Party Links and Services
Our website may contain links to third-party websites, apps, or services that are not operated by Trivashion. We are not responsible for the privacy practices of these third parties, and this Privacy Policy does not apply to them. We encourage you to review the privacy policies of any third-party sites or services you visit or use.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, provide you with additional notice. Your continued use of our website or services after any changes become effective constitutes your acceptance of the revised Privacy Policy.

11. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, or if you would like to exercise your rights, you can contact us using the details below:

Trivashion
Email: support@trivashiononline.com